Zovio Careers

Job Information

Zovio Document Management Coordinator I in San Diego, California

At Zovio, we’re doing something different, and we want you to be a part of it. To put it simply, we’re all here to meet the needs of today’s learners. Whether that’s by helping them get a college degree or by providing them specific, focused training, we’re all about making it possible for people to achieve their aspirations and dreams. We partner with higher education institutions and employers to make that happen.

With our mission to innovate and take bold steps forward in education as a leading education technology services provider, we are an entrepreneurially-minded organization looking to the future—but with more than a decade of experience and resources backing us up! We have a culture of Passion , Innovation and Teamwork , and are full of ambitious people that, like you, support our commitment to putting people first. If you want to know more about us, be sure to check out Zovio.com.

Job Description:

Essential Job Duties:

  • Responsible for prepping, scanning, indexing, compiling, and assembling documents in accordance with company standards

  • Meet deadlines by working at a measured appropriate pace

  • Meet quality standards of the department resulting in measurable quality/error free work

  • Research and resolve unknown document types

  • Provide feedback for improvement of document imaging/workflow process

  • Troubleshoot problems by communicating effectively and promptly to the Document Imaging Manager

  • Ensure the privacy and integrity of all student records/documents in accordance

Additional Job Duties (include but are not limited to):

  • Additional duties as assigned

Minimum Requirements :

  • Excellent computer skills: Keyboarding, Microsoft Word, Excel, and Outlook

  • Ability to work in a fast paced, competitive environment where measures are utilized to set performance expectations and maintain accountability

  • Good organizational skills and attention to detail/accuracy required

  • Excellent customer service skills

  • Strong interpersonal, written and verbal communication skills are a must

  • Ability to work in a changing environment

Preferred Qualifications:

  • Previous document imaging experience

  • Previous experience in an education environment

  • Bachelor’s degree


  • Associates degree or equivalent experience

Who you are:

  • You want to share what you know and learn what you don’t

  • You don’t settle for good , you strive for great

  • You crave change, you embrace it

  • You are bold and challenge the traditional way of thinking, bring new ideas to the table

Why Us?

  • We’re an organization changing and shaping the lives of learnings across the country. Whether directly or indirectly, you’ll be helping make a real difference in the world.

  • Our environment and culture encourages collaboration, requires communication and rewards risk-taking.

  • We try hard to provide a good work life balance. We think we’re a great place to work that also allows you to have down time with friends and family.

  • We believe in giving back to the communities in which we live and work. In fact, we offer 16 hours of paid time off for you to volunteer, in addition to your vacation days and company holidays.

  • We want you to live a healthy lifestyle, and offer wellness programs, fitness centers, and onsite health clinics.

  • Zovio is an Equal Opportunity Employer. Diversity of thought, culture, identity, and experience are important for what we’re doing. If everyone here thought alike, we’d never come up with anything new, much less anything bold or innovative. We want you to be your whole self here, and appreciate the unique nature of the people around you, too.

Zovio’s purpose is to help everyone be in a class of their own.