Zovio Careers

Job Information

Zovio Financial Services Processor in United States

At Zovio, we’re doing something different, and we want you to be a part of it. To put it simply, we’re all here to meet the needs of today’s learners. Whether that’s by helping them get a college degree or by providing them specific, focused training, we’re all about making it possible for people to achieve their aspirations and dreams. We partner with higher education institutions and employers to make that happen.

With our mission to innovate and take bold steps forward in education as a leading education technology services provider, we are an entrepreneurially-minded organization looking to the future—but with more than a decade of experience and resources backing us up! We have a culture of Passion , Innovation and Teamwork , and are full of ambitious people that, like you, support our commitment to putting people first. If you want to know more about us, be sure to check out Zovio.com.

Job Description:

Position Summary:

The Financial Services Processor position is a full-time employment opportunity. The Financial Services Processor analyzes students’ financial aid documentation to ensure accuracy/completeness, awards the appropriate funding to students, ensures the funding is disbursed accurately and/or ensures the student’s funding was appropriate when they withdraw/graduate.

Essential Job Duties:

Key Tasks

  • Review/Approve student documents based on standard operating procedures.

  • Award funding to students based on standard operating procedures.

  • Review disbursement eligibility.

  • Calculate excess funding to be sent to a student.

  • Calculate earned/unearned aid and request necessary refunds.

  • All other duties as assigned.

Specialty Knowledge & Subject Area Expertise

  • Maintain a working knowledge of Federal, State and Institutional Policies governing Title IV student aid programs.

  • Review the National Student Loan Database System (NSLDS) to determine current student eligibility.

  • Review the Common Originations and Disbursement System (COD) to determine current student eligibility.

Minimum Requirements:

  • Excellent customer service skills.

  • Knowledge of federal financial aid programs and regulations.

  • Proficient computer skills: Microsoft Word, Excel, Outlook, and PowerPoint.

  • One (1) year of experience in an educational setting or finance background required.

Preferred Qualifications:

  • Ability to communicate effectively, both verbally and written.

  • Strong interpersonal skills.

  • Financial Aid experience is a plus.


  • High School Diploma or equivalent.

  • Bachelor’s degree preferred.

Who you are:

  • You want to share what you know and learn what you don’t

  • You don’t settle for good , you strive for great

  • You crave change, you embrace it

  • You are bold and challenge the traditional way of thinking, bring new ideas to the table

Why Us?

  • We’re an organization changing and shaping the lives of learnings across the country. Whether directly or indirectly, you’ll be helping make a real difference in the world.

  • Our environment and culture encourages collaboration, requires communication and rewards risk-taking.

  • We try hard to provide a good work life balance. We think we’re a great place to work that also allows you to have down time with friends and family.

  • We believe in giving back to the communities in which we live and work. In fact, we offer 16 hours of paid time off for you to volunteer, in addition to your vacation days and company holidays.

  • We want you to live a healthy lifestyle, and offer wellness programs, fitness centers, and onsite health clinics.

  • Zovio is an Equal Opportunity Employer. Diversity of thought, culture, identity, and experience are important for what we’re doing. If everyone here thought alike, we’d never come up with anything new, much less anything bold or innovative. We want you to be your whole self here, and appreciate the unique nature of the people around you, too.

Zovio’s purpose is to help everyone be in a class of their own.


Zovio is an education technology services company that partners with higher education institutions and employers to deliver innovative, personalized solutions to help learners and leaders achieve their aspirations. Zovio leverages its core strengths and applies its technology and capabilities to priority market needs. Using advanced data and analytics, Zovio identifies the most meaningful ways to enhance the learner experience and deliver strong outcomes for higher education institutions, employers, and learners.

Zovio’s purpose is to help everyone be in a class of their own.

Our Commitments

Truly Personalized

Using data and analytics to power radically innovative experiences that are simple, predictive, and tailored to every individual.

At Life Speed

In tune with real life, creating platforms that are accessible, convenient, and that meet people where they are.

Activating Ambition

Helping people make progress in their lives by solving the problems that matter with empathy and intelligence.

Our Culture

We are ambitious individuals coming together to create bold solutions for a brighter future. We put our people first, and value different ways of thinking.

Passion | Bring it.

We take pride in what we do and have fun doing it.

Innovation | Ignite bold ideas.

We challenge the traditional way of thinking.

Teamwork | Our teams work.

We share knowledge to get the best solutions.