Zovio Careers

Job Information

Zovio Payroll Specialist in United States

At Zovio, we’re doing something different, and we want you to be a part of it. To put it simply, we’re all here to meet the needs of today’s learners. Whether that’s by helping them get a college degree or by providing them specific, focused training, we’re all about making it possible for people to achieve their aspirations and dreams. We partner with higher education institutions and employers to make that happen.

With our mission to innovate and take bold steps forward in education as a leading education technology services provider, we are an entrepreneurially-minded organization looking to the future—but with more than a decade of experience and resources backing us up! We have a culture of Passion , Innovation and Teamwork , and are full of ambitious people that, like you, support our commitment to putting people first. If you want to know more about us, be sure to check out Zovio.com.

Job Description:

Essential Responsibilities:


  • Follows all payroll processes per the payroll check off list ensuring accuracy and compliance each and every time.

  • Manage employee requests through HR/Payroll ticketing system and Outlook Payroll In-Box ensuring inquiries are responded to in a timely manner.

  • Researches and resolves the timekeeping timesheet discrepancies.

  • Reviews and reconciles new hires and rehire records to ensure accrual and taxation are accurate.

  • Process and peer review all terminations ensuring compliance with all state regulations.

  • Validate and peer review all EIB files and manual entries each payroll.

  • Coordinate with various departments on retro process to ensure accuracy each pay period.

  • Calculate and process special checks, and review, edit and make corrections and adjustments as needed.

  • Ensures that payroll records are updated and report on any matters of interest.

  • Solves problems concerning payroll, answers inquiries, and enforces payroll policies accurately and consistently throughout the organization.

  • Ensure Garnishment/Child Support Orders/Wage Assignments are properly processed and paid to appropriate agencies

  • Reviews scanned mail on a daily basis and resolves any outstanding issues with the appropriate party

  • Create missed deduction EIB for benefits and load into payroll on a bi-weekly basis

Preferred Experience:

  • 2-3 years' experience working in payroll with multistate.

  • Experience with multi-company payroll strongly preferred.

  • Thorough knowledge of State and Federal regulations with regard to employee pay and benefits.

  • Advanced Microsoft Excel skills for reporting and analyzing data.

  • Excellent communication skills both verbal and written.

  • Ability to work with highly sensitive information and maintain strict confidence.

  • Ability to multi-task, identify and set priorities, and to excel under demanding time constraints.

  • Possess strong problem analysis and problem resolution.

  • Must have experience with Workday Administration

  • ADP Smart Compliance highly preferred


BA/BS degree preferred.

Who you are:

  • You want to share what you know and learn what you don’t

  • You don’t settle for good , you strive for great

  • You crave change, you embrace it

  • You are bold and challenge the traditional way of thinking, bring new ideas to the table

Why Us?

  • We’re an organization changing and shaping the lives of learnings across the country. Whether directly or indirectly, you’ll be helping make a real difference in the world.

  • Our environment and culture encourages collaboration, requires communication and rewards risk-taking.

  • We try hard to provide a good work life balance. We think we’re a great place to work that also allows you to have down time with friends and family.

  • We believe in giving back to the communities in which we live and work. In fact, we offer 16 hours of paid time off for you to volunteer, in addition to your vacation days and company holidays.

  • We want you to live a healthy lifestyle, and offer wellness programs, fitness centers, and onsite health clinics.

  • Zovio is an Equal Opportunity Employer. Diversity of thought, culture, identity, and experience are important for what we’re doing. If everyone here thought alike, we’d never come up with anything new, much less anything bold or innovative. We want you to be your whole self here, and appreciate the unique nature of the people around you, too.

Zovio’s purpose is to help everyone be in a class of their own.


Zovio is an education technology services company that partners with higher education institutions and employers to deliver innovative, personalized solutions to help learners and leaders achieve their aspirations. Zovio leverages its core strengths and applies its technology and capabilities to priority market needs. Using advanced data and analytics, Zovio identifies the most meaningful ways to enhance the learner experience and deliver strong outcomes for higher education institutions, employers, and learners.

Zovio’s purpose is to help everyone be in a class of their own.

Our Commitments

Truly Personalized

Using data and analytics to power radically innovative experiences that are simple, predictive, and tailored to every individual.

At Life Speed

In tune with real life, creating platforms that are accessible, convenient, and that meet people where they are.

Activating Ambition

Helping people make progress in their lives by solving the problems that matter with empathy and intelligence.

Our Culture

We are ambitious individuals coming together to create bold solutions for a brighter future. We put our people first, and value different ways of thinking.

Passion | Bring it.

We take pride in what we do and have fun doing it.

Innovation | Ignite bold ideas.

We challenge the traditional way of thinking.

Teamwork | Our teams work.

We share knowledge to get the best solutions.